[ 24/7 emergency callouts · Whangārei · Waipū · Kerikeri · Bay of Islands ]

Emergency tree removal inWhangārei & Northland

Tree down, storm damage or a dangerous limb hanging over your house? Justin answers the phone and gets to you fast. Fully qualified, insured, any hour of the day or night.

24/7 responseDay or night, any hour
Fully insuredPublic liability covered
Qualified arborist12+ years experience

What should you do in a tree emergency?

If a tree or branch has come down, is hanging, or is threatening a house, shed, car or driveway anywhere in Whangārei or Northland, keep everyone well clear and call Tree Tenders on 021 151 0151. We run 24/7 emergency callouts, fully qualified and insured. If a tree is on a power line, stay back and call your power company or 111 first.

[ 01 — Right now ]

Tree down? Here's what to do right now

Take a breath. Once everyone's safe, this is straightforward.

  1. 1

    Keep everyone clear

    Move people, kids and pets well back from the tree and any hanging limbs.

  2. 2

    Power lines? Stay back

    If the tree is touching or near a power line, don't go near it. Call your power company or 111 first. Treat every line as live.

  3. 3

    Don't try to cut or move it yourself

    A tree under load can shift the moment you touch it. This is where people get hurt.

  4. 4

    Grab a photo if it's safe

    A quick shot from a safe distance helps us plan, and helps your insurance later.

  5. 5

    Call Justin on 021 151 0151

    Any hour. We'll talk you through it on the phone and get on the way.

[ 02 — Is this an emergency? ]

What counts as a tree emergency?

If a tree has become an immediate danger, don't wait for business hours. Call now if:

Dead, overgrown or too-close trees that aren't an immediate danger don't need an emergency call. That's a planned tree removal, and you can sort it through a normal free quote instead.

  • A tree has fallen on a house, shed, fence or car

  • A tree or large limb is down across a driveway or road

  • A tree is leaning, split or lifting at the base and about to go

  • Wind has left hanging limbs over a path, deck or where people walk

  • A trunk has snapped or the tree has uprooted in a storm

Storm callout · made safe, then cleared
[ 03 — How we respond ]

How does Tree Tenders handle an emergency callout?

When you call, Justin gets the details that matter: what's down, where you are, whether anyone or anything is at risk, and whether power is involved. Then he heads out.

On site the tree is made safe first. The immediate hazard gets dealt with, hanging limbs are brought down under control, and anything sitting on a roof, fence or car is lifted or dismantled in sections so nothing gets worse. Once it's safe, it's cleared and your site left tidy.

It's the same skill as a planned job, done fast and calm under pressure. Being local helps too: we know Northland's storms and coastal wind, so a storm night is exactly the kind of call we're set up for.

"Justin is a master at his craft. Every movement, cut and drop is controlled and intentional."
— Vivienne
[ 04 — Cost & cover ]

What does an emergency tree removal cost?

How much does an emergency callout cost?

It's priced per job, based on what's down, how hard it is to reach and the risk involved. Even in an emergency you get a clear price before work starts, so there's no nasty surprise landing on top of an already bad day.

Will my insurance cover it?

Storm and tree damage is often claimable on your house insurance. Tree Tenders is fully insured with public liability cover, so the work is done properly and to standard. Keep your photos, and we can provide what you need for a claim.

Justin · Owner-operator, qualified arborist
[ 05 — Why us ]

Why locals call Tree Tenders in an emergency

Because in an emergency you want someone who actually answers the phone and knows what they're doing. Justin is a fully qualified arborist with 12+ years' experience, fully insured, and calm and controlled when it counts, at height, in wind and around power. He turns up, makes it safe, and leaves your place tidy rather than a bigger mess. Meet Justin.

"He was really easy to deal with, turned up on time and got the job finished fast."
— Kim

Where do we do emergency callouts?

We're based in Whangārei and cover Whangarei Heads and surrounding areas

Further out or rural after a storm? Call anyway. We'll tell you straight away whether we can get to you.

[ 06 — Good to know ]

Emergency tree removal — common questions

Do you really do 24/7 emergency callouts?

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Yes. If a tree comes down or turns dangerous, you can call Justin on 021 151 0151 any hour, day or night. Storms don't keep business hours, and neither do we when it's a genuine emergency.

How fast can you get to me?

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It depends on where you are and how many calls a storm has thrown up at once, so we won't promise a set time. What we will do is answer honestly when you call and tell you straight away how soon we can be there.

What do I do if a tree is on a power line?

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Stay well clear and treat the line as live. Call your power company or 111 first, and keep everyone back from the tree. We handle the tree once the line is confirmed safe, but the power authority has to deal with the line itself.

Is a hanging or split branch an emergency?

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If it's hanging over a path, deck, driveway or anywhere people go, treat it as one and get it made safe. A limb that's already split can drop without warning, especially after wind. If it's well clear of everything, it can wait for a normal quote.

Will my insurance cover storm tree damage?

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Often, yes. Tree and storm damage is commonly claimable on house insurance. Keep photos of the damage from a safe distance, and we can provide what you need for the claim. Check the detail with your insurer, since every policy differs.

Are you insured to do emergency work?

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Fully. Tree Tenders carries public liability insurance and Justin is a fully qualified arborist, so emergency work is covered to the same standard as any planned job. It's the difference between a professional callout and a mate with a chainsaw in the dark.
[ 07 — Don't wait ]

Tree down? Call Justin now

Don't risk it, and don't wait for business hours. One call and someone who knows what they're doing is on the way, any hour, fully insured. Every cut controlled, every site left tidy.

"Great communication, fair price for a great job done." — Lisa
Call Justin now · 021 151 0151